Refund Policy
Last updated: January 5, 2026
This Refund Policy explains the conditions under which refunds are issued for Image Prompt Expert.
1. Lifetime Access Refunds
Lifetime access purchases are eligible for a refund only if all of the following conditions are met:
- Refund request is made within 30 days of the original payment
- The account has generated fewer than 100 prompts
- The account is in good standing and not in violation of our Terms of Service
If 100 or more prompts have been generated, the purchase becomes non-refundable, even if the request is within 30 days.
2. Pay-As-You-Go Credits
All pay-as-you-go credit purchases are final and non-refundable.
Unused credits:
- Have no cash value
- Cannot be refunded or transferred
3. How to Request a Refund
Refund requests must be submitted via email and include:
- Account email
- Purchase date
- Reason for refund
Approved refunds will be processed to the original payment method.
4. Abuse & Fraud Prevention
We reserve the right to deny refunds in cases of:
- Abuse of the Service
- Attempts to bypass usage limits
- Violations of our Terms of Service
5. Contact
For refund requests or questions:
HKA Trading and Marketing Ltd
Email: admin@imagepromptexpert.com